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UXEM
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How to open a ticket

From the panel, with the necessary information.

Updated 1 day ago

To ask the team for help, open a ticket from the support section of the panel.

How

  1. Go to My ticketsNew ticket.
  2. Write a clear, specific subject.
  3. Choose the category that best describes your query.
  4. In the description, explain the problem and what you expected to happen.
  5. Attach screenshots or files if they help.
  6. Submit.

Tips

  • One ticket per topic. If you have two different problems, open two tickets.
  • Include all the information at once: it speeds up the response. See What to include.

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