I can't upload an audio file
A track's audio upload is failing.
Updated
1 day ago
Quick checks
- Format and quality: use the format and quality UXEM asks for. A compressed file or an unsupported format is rejected.
- Size and connection: uncompressed audio files are large. On an unstable connection the upload can drop; retry it.
- Track status: audio can only be changed while the track is editable (Draft or Requires Changes). On a distributed release you use audio replacement.
- File name: avoid unusual characters or very long names.
If it still fails
Open a ticket stating the format, the file size and the exact error message.
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