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My release isn't showing up

What to check when a release isn't on a platform.

Updated 1 day ago

Quick checks

  1. Status: in Releases, check it's Distributed. If it's in Draft, In Review or Requires Changes, it hasn't been sent to stores yet.
  2. Date: the release date has already passed.
  3. Time: after approval, each store takes 2 to 7 days.
  4. Platform and country: that platform is among the selected ones and operates in the country you're searching from.
  5. Search: search by the exact title and by the artist name.

If it still doesn't appear

See If your release doesn't appear for the detail, or open a ticket with the release, the platform and the country.

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