When data refreshes
How often platform reports arrive and why recent months appear empty.
Analytics update when UXEM loads and processes a new report from a platform.
The platforms' delay
Platforms report with a lag. Typically, a month's data arrives one to three months later.
That's why the current month and the previous one are usually empty or partial. It's not an error.
Each platform at its own pace
Each platform has its own delivery schedule. Within the same range you'll see complete months for some platforms and still-pending ones for others.
The default range
The date of the latest available data is what the page uses to set the default range (the last three months with data).
If something doesn't appear
If an old period still isn't showing after a fair amount of time, contact us with the release, the platform and the month.
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